Q: Are Locksyra™ products made from high-quality materials?
A: Absolutely. Every Locksyra™ product is designed with premium materials such as ABS+PC and high-grade magnets to ensure long-lasting durability, strong grip, and a sleek finish. We believe that accessories should not only work well — but also look good doing it.

Q: Are your phone holders safe for all devices?
A: Yes. Locksyra™ mounts are universally compatible with all major smartphones, including iPhone, Samsung, and Android devices. They are engineered to work safely with both MagSafe-enabled phones and regular cases using our included accessories.

Q: Do Locksyra™ products go through quality checks?
A: Every product is inspected and tested before shipping. We stand by our quality, and customer satisfaction is our top priority.

Q: How long does shipping take?
A:

• 5–9 business days
  
• 7–15 business days (depending on location)
  A tracking link will be sent via email once your order is shipped.

Q: Can I track my order?
A: Yes! Once shipped, we’ll email you a tracking number so you can follow your package in real time.

Q: What happens if I miss my delivery?
A: Our delivery partners will make up to 2 attempts. If all attempts fail, the package will be returned to us. You can request a reshipment (a reshipping fee may apply).

Q: What is your return policy?
A: We accept returns within 14 days of delivery for unused and undamaged products in original packaging. Please contact us before sending anything back.

Q: What if my product is damaged or defective?
A: We’re sorry! If your item arrives damaged, please email us within 48 hours of delivery with:

replacement or refund, if applicable.
Your order number
We’ll review and offer a replacement or refund, if applicable.

Q: Can I exchange my product for a different model?
A: Yes, exchanges are possible for unused items. Simply contact us with your request and we’ll guide you through the process.

Q: How can I reach your support team?

A:
You can contact us anytime at:
📧 Email:sales@locksyra.com
📞 Phone: 1-800-829-4933
We respond within 24 hours on business days.

Q: Do you ship internationally?
A: Yes! We offer worldwide shipping. Orders with 2 or more items qualify for free shipping.

Q: Can I cancel or change my order?
A: Orders can be modified or canceled within 4 hours of purchase. After that, we begin processing and cannot guarantee changes.